BEASTVEIL / SUPPORT
技术支持
关于游戏、辅助功能、本地存档和 Full Game 购买的帮助。
联系支持
请在需要时附上 Beastveil 版本、iPhone 型号、iOS 版本、期望结果与问题步骤。请勿发送密码、验证码、付款信息或无关个人数据。
常见问题
如何恢复购买?
Beastveil Full Game 是一次性非消耗型购买,不是订阅。它会解锁 Standard AI 和完整对局回放。请在登录购买所用 Apple 账户后,打开 Beastveil 的“设置”并选择“恢复购买”。购买与退款由 Apple 处理,Beastveil 不会收到你的付款详情。
本地数据如何保存?
设置、教程进度、已保存对局与回放留在设备上。Beastveil 没有玩家账号或开发者云存储,因此支持人员无法远程检查或恢复本地数据。删除 App 会移除本地数据,但你自行管理的 Apple 设备备份可能例外。
支持哪些辅助功能?
Beastveil 支持 VoiceOver、动态字体、减少动态效果,且游戏状态不只依赖颜色。报告问题时,请附上所用的辅助功能设置和相关界面。
BEASTVEIL / SUPPORT
Support
Help with gameplay, accessibility, local saves, and Full Game purchases.
Contact support
When useful, include your Beastveil version, iPhone model, iOS version, what you expected, and the steps that led to the issue. Do not send passwords, verification codes, payment details, or unrelated personal data.
Frequently asked questions
How do I restore a purchase?
Beastveil Full Game is a one-time, non-consumable purchase—not a subscription. It unlocks Standard AI and complete match replay. Open Settings and choose Restore Purchases while signed in to the Apple Account used for the purchase. Apple processes purchases and refunds; Beastveil does not receive your payment details.
Where is offline data stored?
Settings, tutorial progress, saved matches, and replays stay on your device. Beastveil has no player account or developer cloud storage, so support cannot remotely inspect or restore that local data. Deleting the app removes its local data, subject to any Apple-provided device backup you manage.
Which accessibility features are supported?
Beastveil supports VoiceOver, Dynamic Type, Reduce Motion, and game states that do not rely on color alone. Include the accessibility setting and screen involved when reporting a problem.